General Conditions

Subject – These general contract conditions govern the use of Tuduu, a mobile application owned by Drilldown s.r.l., with registered office in Milan, viale Isonzo n. 8, C.F./P.I. 12392590969 (hereinafter, "Drilldown").
Description – Tuduu allows you to: (1) create shopping lists of food and consumer products drawing from a Drilldown database powered with information from producers; (2) obtain, in real-time and for each individual product, an indicative price estimate based on average market values, nutritional information, and ingredients of food products; (3) verify in real-time the compatibility of each individual product with dietary restrictions, personal choices, tastes, and lifestyles set by the user in the nutritional profile (hereinafter, "Nutri-alert"); (4) share the shopping list in digital format with other users through the most common social media.
Registration to Tuduu – The use of Tuduu is free. The application can be downloaded via Apple App Store or Google Play Store. The creation of the access account to Tuduu occurs (1) by filling out a registration form and transmitting to the registered user (hereinafter, "User") the personal authentication credentials or (2) through the social network used by the User. The User: (1) declares and guarantees to be of legal age and to provide truthful and correct data; (2) keeps confidential and does not make available to third parties the authentication credentials; (3) undertakes to promptly communicate any unauthorized use of their authentication credentials of which they become aware. Drilldown reserves the right to suspend the use of Tuduu if there are reasonable grounds to believe that Tuduu is being used by minors or unauthorized third parties. Drilldown is not responsible for the consequences arising from unauthorized access to Tuduu due to negligent use of authentication credentials by the User.
Service Features – The User can access Tuduu at any time and use the features, from time to time, made available through the application. Drilldown reserves the right to temporarily suspend the service to carry out maintenance, updates, and for security reasons, and assumes no responsibility towards the User or third parties for the consequences arising from the suspension of Tuduu or any access difficulties. Drilldown undertakes to periodically update the information on products in the database and on affiliated merchants but assumes no responsibility for the completeness and reliability of the information provided through Tuduu. The Nutri-alert service is purely informational and does not constitute, nor can it be understood as, medical, dietary, or nutritional advice or opinion, so the User is required to exercise normal caution in purchasing and consumption decisions.
Use of Tuduu – The User can use Tuduu exclusively for private use, for the purposes provided by these general conditions and in the terms expressly indicated in the application and on the site. In the absence of written consent from Drilldown, the User is prohibited from: (1) using Tuduu and its contents for purposes other than those provided; (2) taking initiatives that may prevent, compromise, or disturb the proper functioning of Tuduu. Drilldown is not responsible for the consequences arising from improper and unauthorized use of Tuduu by the User. The User undertakes to indemnify and hold Drilldown harmless from any liability and any compensation obligation arising from improper and unauthorized use of Tuduu.
Intellectual Property Rights – Registration and use of Tuduu do not grant any rights on the software, trademarks, and contents of Tuduu, including its graphic and design elements, which are the exclusive property of Drilldown, as well as on the images and descriptions of the products, which belong to their respective owners and may be protected by trademarks, patents, or copyright. In the absence of written consent from Drilldown, the User is prohibited from: (1) copying, decompiling, modifying Tuduu or performing any other activity aimed at obtaining the source code of the application; (2) copying, storing, reproducing, reworking, transmitting, distributing, or publishing by any means or support the contents and information present on Tuduu; (3) marketing and distributing Tuduu as an agent, reseller, or dealer of Drilldown or in any other capacity.
Newsletter – By accepting these terms upon registration, the User consents to Drilldown srl collecting the email address for the purpose of sending communications (opt-in). The user retains the right to unsubscribe at any time from the informational communications that Drilldown srl will periodically send.
Right of Withdrawal and Service Suspension – The User always has the right to uninstall Tuduu and cease its use. Drilldown reserves the right to discontinue the service offered through Tuduu with at least 7 (seven) days' notice. Without prejudice to any other legal remedy, Drilldown reserves the right to suspend the service with immediate effect in case of violation by the User of the provisions of these general conditions or if the User is involved, in any capacity, in a dispute that directly or indirectly involves Tuduu.
Changes – Tuduu is characterized by continuously evolving technology. Drilldown reserves the right to update the technical and economic features of Tuduu at any time. Any changes to these general conditions will take effect 10 (ten) days after the date of communication to the User.
Complaint Management – Any complaints regarding the use of Tuduu are transmitted to Drilldown at the address info@tuduu.it. Drilldown reserves the right to examine the complaint and provide a written response.
Privacy Policy – Drilldown processes the User's personal data in compliance with privacy regulations and in the terms indicated in the specific information available on the site.
Applicable Law and Jurisdiction – These general conditions are governed by Italian law. Without prejudice to the provisions of the Consumer Code, any disputes relating to the interpretation and execution of these general conditions are referred to the Court of Milan.